Bring comprehensive ATM management support for proper maintenance

ATMs are serving a great purpose since its inception in the year 1960. Today, these machines are fully interactive customer touch points that offer huge range of services like dispensing cash, transferring cash, concern tickets, pre-paid cards and then featuring state of the art devices such as streaming video and scanners.

As ATMs are very useful, so it is really very important to keep ATM network operational round the clock. In recent days, smart ATMs have been designed with all important tools that is required to automate, service and monitoring ATM network round the clock. These smart ATMs help to make it sure that the machine runs round the clock without causing any trouble to customers. Thus, ATM management support is really very important to keep ATM machines always working.

This management service not just only offers repairing or maintenance service but also offer cash management solution which plays an important role in monitoring cash flows, pinpoint patterns, optimizing the level of cash held at each ATM which is mainly based on accurate demand of forecasting. To ensure out of cash condition, the solution can dramatically reduce the cost of managing ATM network.

In addition to supporting the standard of ATM transaction types like cash withdrawals, balance enquiry, pin change, mini statement, fund transfer, cash deposit etc. These Smart ATMs supports a wide range of value added services including bill payment, mobile top up bill, bill payment and much more.

With Smart ATM, you can extend your marketing campaigns to ATM network, remotely configuring menus and screens to ensure marketing messages to reach to target customers. With Smart ATMs flexibility, you can tailor the message to each customer. The flexibility of ATM is really is very important to ensure proper working of the ATM. It also facilitates to integrate the call center operation into ATM network which ensures that customers can speak to an operator by simply picking up the phone or by touching a button on the ATM.

Tips to keep safe your account and cash during ATM transaction

ATM plays an important role in our day to day lives and most of the people rely on this service to transfer money, withdrawing cash and to check balance. With this ATM service, you will get some other services as well like internet banking facility along with direct debit. However, with the growing use of ATM, the fraud case of ATM has also increased. 

To protect you from scams and ATM skimming, the manufacturers of ATM have evolved many new features to improve the security system of ATM. Moreover here, you will come to know about some few guidelines or precautions through which you can protect your savings and can enjoy the security of knowing that your money is always safe. 

. Never allow anyone you are not familiar with because some fraudsters may try to convenience you that money is due to you or that you have to prove something at an ATM. Any kind of transaction at ATM should be initiated by the customer only.

. Never give your ATM to a stranger for anyone who approaches you when you are using an ATM. 

. Whenever you are using a different ATM, you must carefully check the ATM for device that may have been fitted on top of the original feature. As a general rule, it is always better to use a new machine that will have additional safety features such as anti-skimming hardware. 

. Use ATMs in places with good lighting and in very secure or high traffic areas such as beside a 24 hour retail outlet or inside a bank. 

The most common criminal practice is via a phony front ATM. The fraudster places a fake keypad over the legitimate ATM keypad to copy the cash holder’s pin number. In recent days, criminals are becoming more sophisticated in their technical know-how. Thus, ATM skimming and counterfeit debit card fraud has become very much common. The skimming of ATM occurs when the criminals alter an ATM with technology that contains only card’s magnetic stripe. So, ATM security is very important to ensure a secured transaction of customers.

Get to know the tips to Improve ATM user’s experience

Automated teller machine or ATM has been invented in the year 1967 at Barclays bank in England. The term ATM can equally be applied as a cash machine or bank machine. People who get the permission to access the machine mainly use it in withdrawing money which is currently in their savings account. These are not just only used in withdrawing money but also for other purposes as well like paying phone bills and other utility bills.

ATM machines offer services to customers of banks that have grown essentially to find the essentials. The inception of these machines has completely revolutionized the entire banking industry. It is no longer a requirement for people to stand in a long queue for hours. People can take money from their account even when the bank is closed. Withal these benefits, the experience of ATM customer can still be improved.  As, we know that ATM is a machine, any kind of technical fault may arise at anytime. So, its repairing is important from time to time. You must hire ATM repair service professionals who will repair the machine from time to time.

Availability of functioning ATM: The times are extremely frustrating which may cause an ATM unavailable for use. This type of problem mainly occurs when the banks are using very old or outdated ATM systems. It is really very important for both customers and banks to make it sure that the ATMs are fully functional as well as operational. And for that ATM repair is important from time to time.

Ease of access to ATMs:  in some cases, ATM machines are really very difficult to operate. These machines should be easy for anyone to access. The on-screen text size should be made adjustable in all respects so that they don’t face any kind of hindrance.

Sufficient cash stocked in machines: One of the most frustrating things an individual can find is that they have stood in line for ATM that has no cash. The ATM machines should be equipped with sufficient cash all the time.

These are some of the useful tips that you must keep in mind to improve the experience of ATM users.

Get a new user experience with highly technical ATM machine

The modern ATM is evolving new technology and it is offering a whole new experience to users. The technology advancement is said to be highly cost effective and the machines are designed carefully for operational efficiency. However, the most interesting thing is that the invention in ATM industry are quite eco friendly and promote “Go Green” message in the most creative manner.

These computerized machines are located in various places like in banks, departmental stores, shopping centers, grocery stores, gas stations and restaurants etc. these are stand alone stations that will allow you to do financial transaction without leaving the safety of your car. In business houses, these machines are used extensively. Especially small business owners set ATM machines into their establishments so that potential customers can easily access to their accounts to withdraw money to spend.

Now people can do anything on ATM. It is not just only used to withdraw money from bank but it is also used in paying bills, depositing money etc. These are interconnected to allow anyone with a debit card, credit card and bank card to access anywhere in the world. Each station is being connected to interbank network such as plus, pulse and Link to name a few just.

You can make the purchase by using back card at an automated teller machine which is being set up to handle multiple transactions. You can also even add minutes to pre-paid cell phone or calling card to make donation to charities. If you are imaging a need for cash transaction, an ATM will probably handle that function properly. To ensure the security of customer’s transaction, the manufacturers are evolving new and improved features in ATM machines. The integrity and security of the ATM machines makes it an ideal way to carry on financial transaction anywhere in the world. Even people who are not so much familiar with the operation of ATM machine also use the machine during the time emergency and for its access of doing anything on ATM machine.