ATM repair services are highly in demand nowadays. With the boom in the economy many new banks are making their way into the financial sector and the established banks are opening their branches in almost every part of the country. One common problem that is faced by the ATM card holders is the ATM nearest to their place going out of service. Well with any mechanical device it is bound to happen but just like the others it can also be repaired.
ATM is made by assembling several big and small machine parts. The full system stops functioning if any one of them shows up with fault. Whenever this happens, the bank either calls up the company from which they bought the machine or any repairing agency for mending it. The whole process is taken care of by a person from the administrative department of the bank. Whoever is delegated with these tasks must take care of certain things:
• When a machine is being bought they must see to it that the company from whom they are buying it has a good record in providing after sales service. Different companies use different types of machinery parts. So it is best if the manufacturing company itself looks into any defect if arises.
• Even if the service is being hired from some external agency, they must make sure that it is a reputed and registered one. You may have to pay a lesser service charge to a small unrecognized ATM repair company, but their staffs are not skilled enough and so you may end up paying a much higher charge in lieu of replacement of several parts.
• Most importantly, always go for companies who have employees on permanent basis and select them after strict scrutinization. Whoever comes to repair the ATM get access to a lot of cash, so it is mandatory that they should have a clean past record.
ATM is made by assembling several big and small machine parts. The full system stops functioning if any one of them shows up with fault. Whenever this happens, the bank either calls up the company from which they bought the machine or any repairing agency for mending it. The whole process is taken care of by a person from the administrative department of the bank. Whoever is delegated with these tasks must take care of certain things:
• When a machine is being bought they must see to it that the company from whom they are buying it has a good record in providing after sales service. Different companies use different types of machinery parts. So it is best if the manufacturing company itself looks into any defect if arises.
• Even if the service is being hired from some external agency, they must make sure that it is a reputed and registered one. You may have to pay a lesser service charge to a small unrecognized ATM repair company, but their staffs are not skilled enough and so you may end up paying a much higher charge in lieu of replacement of several parts.
• Most importantly, always go for companies who have employees on permanent basis and select them after strict scrutinization. Whoever comes to repair the ATM get access to a lot of cash, so it is mandatory that they should have a clean past record.
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ReplyDeleteThis is a really thoughtful post about ATM machine issues, and I will admit that I never thought about servicing them. I work for a bank, and we are looking at replacing our entire line of machines, so this post is very timely for me. I am now going to look at each company's repair policies, so thank you for this post.
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